In order to ensure that we have efficient and streamlined communication with your organization, we ask you to provide us with a single primary point of contact and a backup contact person for your organization. For our enterprise clients, we also request that you provide us with a dedicated IT contact.
Liaison's responsibilities
The liaison is our point of contact with your organization. They’ll help us with:
- General communications, including support, reporting, downtimes, passwords, and escalation and enhancement requests.
- Implementation and upgrade planning and management.
Implementation team
You can learn more about all the people who may need to be involved in your implementation on the Roles and responsibilities page.
Let us know your primary and backup contacts