What's new in version 7
Version 7 text messaging just got smarter
We work with your team to target specific conditions and disease states – especially chronic conditions like diabetes, hypertension, and high cholesterol, which tend towards lower adherence rates over time – to send targeted messages that keep patients on therapy. Our programs also identify patients who have abandoned their medications and help them return to therapy, resulting in PDC improvements of approximately 30%. We tailor programs to conditions and use proprietary machine learning to target patients who are below adherence target ranges in order to elevate your STAR ratings. Contact your account manager for pricing.
Our proprietary algorithms take advantage of years of accumulated behavioral data about how and why patients refill. They have been developed specifically for your workflows, ensuring that message timing corresponds to the precise moments in time when patients are predisposed to take action on their medications, whether to refill, take, or pick them up. Our 2-way messaging system activates at critical decision points to move a patient towards filling their scripts and remaining on therapy. As a result, patients on the mscripts platform refill more frequently, resulting in an average of one additional fill per script per year.
We do extensive patient acceptance and message efficacy testing and return the insights we glean from our messaging program into an ever-improving intelligent messaging system.
Improvements for patients:
- Patients can set up family accounts to easily manage their family’s medications from one account. The system allows patients to invite additional adults (via SMS or email) as managed accounts and add child accounts to an adult account. The easily accessible drop-down menu allows the patient to switch accounts on the fly.
- Once linked, the account manager can manage all aspects of the linked accounts, including setting up reminders and messaging and ordering refills on the behalf of their managed accounts.
“Manager” account allows parents without a prescription to manage children with prescriptions.
Easier to register than ever. Use your email address instead of a username to sign in. Improved forgot password allows quick and easy password recovery sent directly to your email address.
- See complete prescription information including the status of refills, number of fills left, expiration date, prescribing physician, dosage instructions, refill history and more.
- Complete prescription list management, including the ability to hide prescriptions, filter, and search.
- A real-time restock counter alerts users that they are running out of time to pick up their prescription.
Designed to industry-standard accessibility guidelines, to meet WCAG 2.0 AA or A level accessibility.
Improvements for pharmacies:
We’ve expanded the number of brand specific images you can customize.
- We provide a choice of three out-of-the-box home page templates. All of the templates can be configured to include advertising banners. Advertising banners are provided by your organization and can be configured to display in a rotating carousel display and allows click through to content on other parts of your digital properties.
- Additionally, we provide two collections of out-of-the-box home page icons which you may choose from, or you may provide your own icons. Alternatively, we can provide design resources who can work with you to develop custom icons or adapt your icons, on a time and materials basis.
- mscripts has simplified your ability to link out to other digital properties.
- In addition, we can link from the prescription details page to NDC level monographs for medications, using the health content provider of your choice (Gold Standard, Wolters Kluwer, etc.) This requires that your pharmacy have either a current subscription to the service or that you contract through us for the service.
Version 7 Web Pharmacy
New features:
- Patients can set up family accounts to easily manage their family’s medications from one account. The system allows patients to invite additional adults (via SMS or email) as managed accounts and add child accounts to an adult account. The easily accessible drop-down menu allows the patient to switch accounts on the fly.
- Once linked, the account manager can manage all aspects of the linked accounts, including setting up reminders and messaging and ordering refills on the behalf of their managed accounts.
- Transfer prescriptions from store to store within your pharmacy chain.
- Transfer prescriptions from other pharmacy chains.
