Outbound IVR
Refill reminder calls
Caller ID
Answering machine detection
Mobile App
Biometric login available for hybrid and embedded mobile app
Rx delivery and pre-payment functionality now available in hybrid and embedded mobile app
Configurations
Configurable age when a patient is no longer considered a minor
Support for additional EOPN contact reasons (PDX EPS clients only)
Refill Request errors due to ‘Waiting on prescriber’ no longer trigger a technical error message to the patient (PDX clients only)
For any questions, please contact mscripts’ account management at am@mscripts.com.